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Does Yelp engage in Shady Practices?

Posted by on May 1, 2014 in Blog |
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What if your business was suddenly published on Yelp? Would you even know about it? The owner of Joe Hadeed’s Carpeting in Virginia had this same problem when negative reviews began flooding his page. It turns out that Yelp collects business information from “third party data” sources and creates business listings even if you did not request to be listed on their site! This means there is almost nothing to safeguard businesses from the onslaught of anonymous negative reviews. And that’s not the only complaint. The FTC has revealed some 2,000 complaints against the company since 2008....

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Yelp Sting Operation to crack down on Fake Yelp Reviews

Posted by on Mar 4, 2014 in Blog |
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Businesses who rely on Yelp to gain new customers may have something else to worry about: fake reviews. These solicited reviews are part of a sting operation that Yelp is conducting with the goal of purifying the reviews onsite. Yelp is only as good as the reviews it features. The site does a good job of transparently flagging reviews for removal, hiding them behind a link that denotes them as ineligible. It seems that the company will take a more proactive stance and actually pursue Yelp hackers. Jeremy Stoppleman, the CEO of Yelp, has divulged more details surrounding the aggressive stance...

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Recent Court Ruling Puts Anonymous Reviews Under Fire at Yelp

Posted by on Feb 9, 2014 in Blog |
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Yelp has issued a statement expressing its discontent for a ruling that forces the review giant to disclose anonymous user information. The company worries that its 10 million plus monthly users may have something legitimate to fear when leaving reviews: the long arm of the law. While no users are specifically in jeopardy yet, the ruling out of Virginia calls into question some of the very protections this country was founded upon. The right to privacy may face its biggest challenge yet, all over a carpet cleaning business. Is Yelp right? Does a different IP address actually signal a...

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